The Galtres Centre Privacy Policy
The Galtres Centre Privacy Policy
The Galtres Centre Charity Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
- Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are:
• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information to comply with legal requirements are:
• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for recruitment purposes are:
• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
o Ensuring that staff members are aware of their legal rights
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
• Directly from you
• Family members or carers
• CCTV footage or other recordingsHow long we keep information
We retain personal information in accordance with the retention schedule detailed in the Galtres Centre Charity Data Retention and Destruction Policy.
Who we share information with
Data processors
Go Cardless Ltd, Gym subscription payment processor, United Kingdom
This data processor does the following activities for us: process the gym membership payments on our behalf
We have a joint controller relationship with The Galtres Centre Trading Company. We process your personal information with that joint controller for the following reason: processing invoices and staff payments .
We also have a joint controller relationship with Go Cardless. We process your personal information with that joint controller for the following reason: in order to process gym membership.
Others we share personal information with
• Emergency services
• Current employers
• Previous employersHow to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
8 December 2024
Contact details
Post
The Galtres Centre, Market Place, Easingwold, York, YO61 3AD
Telephone
01347 822472
admin@galtrescentre.org.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery and third-party referrals:
- Names and contact details
- Gender
- Addresses
- Date of birth
- Emergency contact details
- Health information (including medical conditions, test results, allergies, medical requirements and medical history)
- Payment details (including card or bank information for transfers and direct debits)
We collect or use the following information to receive donations or funding and organise fundraising activities:
- Names and contact details
- Addresses
We collect or use the following personal information for service updates or marketing purposes:
- Names and contact details
- Marketing preferences
- Website and app user journey information
We collect or use the following personal information to comply with legal requirements:
- Name
- Contact information
We collect or use the following personal information for recruitment purposes:
- Contact details (eg name, address, telephone number or personal email address)
- Date of birth
- National Insurance number
- Copies of passports or other photo ID
- Employment history (e.g. job application, employment references or secondary employment)
- Education history (e.g. qualifications)
We collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
- Address
- Video recordings of public areas
- Correspondence
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR (General Data Protection Regulations). You can find out more about lawful bases on the ICO’s (Information Commissioner’s Office) website. Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
- Your right to rectification– You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
- Your right to erasure– You have the right to ask us to delete your personal information.
- Your right to restriction of processing– You have the right to ask us to limit how we can use your personal information.
- Your right to object to processing– You have the right to object to the processing of your personal data.
- Your right to data portability– You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
- Your right to withdraw consent– When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods, including delivery and third party referrals are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information to comply with legal requirements are:
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for recruitment purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- Ensuring that staff members are aware of their legal rights
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
- Directly from you
- Family members or carers
- CCTV footage or other recordings
How long we keep information
We retain personal information in accordance with the retention schedule detailed in the Galtres Centre Charity Data Retention and Destruction Policy.
Who we share information with
Data processors
Go Cardless Ltd, Gym subscription payment processor, United Kingdom
This data processor does the following activities for us: process the gym membership payments on our behalf
We have a joint controller relationship with The Galtres Centre Trading Company . We process your personal information with that joint controller for the following reason: processing invoices and staff payments .
We also have a joint controller relationship with Go Cardless. We process your personal information with that joint controller for the following reason: in order to process gym membership.
Others we share personal information with
- Emergency services
- Current employers
- Previous employers
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
8 December 2024
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